Before You Begin
Prepare the User Panel and Client
VPNBe’s marketing pages explain the service and plans, while account management, orders, subscriptions, and client downloads are handled in the user panel. Before you begin, open the user panel in your current browser and have the Windows, macOS, Android, or iOS device you plan to use ready.
Account Setup
Create an Account and Open the User Panel
After opening the free trial page, you will see fields for a username and password. VPNBe does not require an email address to create an account, so choose a memorable username that is not reused on other websites, then enter a dedicated password. Check that both password entries match before submitting. Once creation is complete, you will be taken to the user panel, where you can manage plans, orders, subscriptions, and client access.
Your username and password are the credentials you will use to return to the panel. Store them in a trusted password manager rather than relying only on temporary browser storage. If the device is shared, sign out when you are finished so other users cannot see your order or subscription information. Losing your credentials can make it harder to retrieve your subscription, so confirm that you can sign in again before choosing a plan.
After entering the panel, check that the account overview, client downloads, and plans are visible. If you have just created the account but the form is still displayed, wait for the redirect to finish. If a clear error appears, do not repeatedly submit the same form; note the message and visit the Help Center for the relevant steps. Continue only after the panel opens normally.
Plans and Orders
Choose a Plan Based on Your Usage
Open the plans section in the user panel to see the monthly subscriptions and data packages. Monthly subscriptions include 60GB at ¥9.9/month, 250GB at ¥18/month, and 500GB at ¥28/month; data resets monthly on the activation date. Data packages include ¥158/300GB, ¥358/1000GB, and ¥658/3000GB, valid until used and never expiring. Consider more than the total allowance: regular long-term use generally suits a monthly subscription, while infrequent or variable use may suit a data package better.
After selecting a plan, check the plan name, data allowance, and price on the order page, then pay with Alipay, WeChat, or USDT. Avoid opening multiple identical orders on the payment page, as this can make it difficult to tell which order took effect. After payment, return to the user panel, wait for the order status to update, and check the account overview for an active subscription. If you upgrade a monthly subscription, the price difference is converted into remaining days; review the updated details in the order confirmation area before proceeding.
All plans can be used on any number of devices and include a 60-day no-questions-asked refund. Unlimited device access does not mean you need a separate account for each device; you can import the same account subscription into your own devices as needed. A subscription is account information and should not be posted publicly in forums, group chats, or screenshots. If payment is complete but the plan status has not changed, refresh the account overview and check the order before doing anything else. Do not pay again immediately; submit the order details through a user-panel ticket if the issue continues.
Subscription Details
Get the Subscription URL from the Account Overview
Once your plan is active, open the account overview. In the subscription information section, find the option to copy the subscription or import it into a client. The subscription URL provided by the panel lets the client retrieve available servers and configurations, so you do not need to enter server parameters manually. After copying, your clipboard should contain a complete URL. Do not open it directly in a browser; switch to the client’s subscription management page and import it there.
To make the format clear, this guide uses an obviously fake value as an example: https://example.com/sub?token=YOUR_TOKEN. Your real URL is generated by the user panel and will not match the example. Copy it in full from beginning to end without dropping parameters or adding spaces or line breaks. If the client reports an invalid address format, return to the panel and copy the URL again instead of editing its characters manually.
Treat the subscription URL as account information. You can import it on your own devices, but it should not be forwarded to anyone else. To use another device, sign in to the user panel on that device and copy the URL again instead of passing it through a chat app. If you suspect the URL has been exposed, stop sharing it and contact support through a user-panel ticket. For details on subscription updates, expiration status, and retrieving the URL again, see the Complete Beginner-to-Advanced Guide.
Device Setup
Import the Subscription into Clients on Each Platform
Clients are obtained through the user panel; this page does not provide static installers. Open the client download section in the panel, choose the version matching your operating system, and follow the on-screen preparation steps. After installing or opening the client, the core process is the same: open subscription management, paste the URL you copied, and wait for the configuration to update. After the first sync, you should see available servers organized by region or route type.
Windows
Select the Windows client entry in the user panel, prepare the client, and open its main window. Look for an option such as “Subscription,” “Configuration,” or “Import from URL,” create a remote subscription, and paste the link. Save it, click update, wait for the server list to appear, and choose a server. If the system asks whether to allow a network connection, read the system prompt and confirm. Do not change advanced proxy settings on your first attempt; keep the defaults for connection verification.
macOS
Open the macOS client section from the user panel and prepare the client as instructed. After launching it, look for subscription management in the menu bar icon or the main window. Choose the option to add a configuration from a URL, paste the complete subscription address, and update it. macOS may request permission when creating the network configuration for the first time; complete the authorization in the system dialog and return to the client. Once the server names appear, select the target region and continue to the connection steps.
Android
On Android, sign in to the user panel and open the corresponding client download entry. In the client, you can usually find “Import from URL” under the add button on the home screen, the configuration menu, or the subscription page. Paste and save the subscription URL, then pull to refresh or tap the update button. Once the server list loads, choose a region matching the location of the service you want to use. If the system asks to confirm a network connection, verify that the request comes from the current client before continuing.
iOS
Open the client entry in the user panel on your iOS device and follow the panel’s instructions to access an available client. Return to the client, open the subscription or configuration page, choose the option to add via URL, and paste and save the subscription address. When starting the connection for the first time, iOS will display a system confirmation for adding a network configuration; the client cannot connect until you approve it. If no servers appear immediately after import, return to the subscription page and run a manual update.
VPNBe also supports Linux. Because distributions and client interfaces vary more widely, the complete Linux import process is provided in the user panel and the Systematic Usage Guide. This page focuses on the main setup path and does not cover command-line operations, service management, or advanced routing. On any platform, once the client has successfully loaded the server list, you can move on to connection and verification.
First Connection
Choose a Server and Verify the Connection
After the server list appears, choose an exit region that matches the service you want to use. For a service based in Japan, start with a Tokyo server; for a service based in the United States, choose a US server such as Los Angeles. The route type may be labeled IEPL, transit, or direct. On your first attempt, change only one option: choose a server with a clear target region and keep the other client settings at their defaults. This makes troubleshooting easier.
After turning on the connection switch, check whether the client status changes to “Connected” or an equivalent message. Desktop taskbars and menu bars, as well as mobile status areas, may also show a network connection indicator. Once the status changes, open a service that normally requires a server in the target region. Confirm that the page loads, the account area looks as expected, and ordinary browsing works. The key test is whether the connection is actually working, not merely whether the client switch is lit.
If the client says it is connected but the target service still shows the previous state, fully close the target app or browser tab and reopen it. Some apps retain the earlier network session, so refreshing the page may not establish a new connection. If it still does not work, disconnect and try another server in the same region. Change one condition at a time: switch servers first, then check for a subscription update, and only afterward consider client settings. This avoids making too many changes at once.
If the client cannot connect, first confirm that the plan is active, the subscription updates normally, and the device’s current network is working. Record the error message, platform, and selected server, then visit the Help Center’s connection and troubleshooting section. Detailed DNS, system proxy, split-routing, and protocol differences are beyond this page; for those topics, continue with the troubleshooting chapter in Beginner to Advanced.
Everyday Use
Keep the Subscription Updated and Match the Server to the Service
After the first connection, everyday use usually means opening the client, choosing a suitable server, and starting the connection. The available servers in a subscription may change during service maintenance. If a familiar server is temporarily unavailable, the list has not changed for a long time, or a new server is missing, update the subscription in the client instead of deleting the entire client configuration. Select a server again after the update to preserve your settings and avoid importing everything from scratch.
Choose a region based on the service you are using rather than staying with one region permanently. Work, AI Tools, Streaming, and general browsing may call for different target regions. After choosing the region, compare IEPL, transit, and direct routes within that region. If performance fluctuates in the evening, try another server in the same region first. For route-type principles and more detailed selection guidance, read Global Server Guide and the Complete Usage Guide.
Monthly subscription data resets each month on the activation date, while data packages remain available until used and never expire. Check the plan status and remaining data in the account overview from time to time, then decide whether to change plans based on your actual usage. To use a new device, sign in to the panel on that device and retrieve the client and subscription again; you do not need to unlink the old device. VPNBe supports any number of devices, but subscriptions should still be used only on your own devices for everyday use.
The main setup path is now complete: you can sign in, your plan is active, the client can read the subscription, the server connects, and the target service has been tested. When a specific issue occurs, preserve the error message and operating context, then follow the relevant Help Center category. For protocols, split routing, system network settings, or long-term maintenance, move on to the in-depth guides instead of changing every advanced option during your first session.